By Josh Kolm

Chat bots have received a lot of hype for how they could potentially revolutionize the way brands and companies interact with consumers, but few have really stood out from the pack. While there may be value in a “bot” that simply delivers information and point-and-click menus in a different platform, that hasn’t matched the possibilities that have been built up.

http://strategyonline.ca/2017/02/09/the-best-new-bots/